Is this article for you? It covers information for donors giving through Give Lively pages/forms.
Is this article for you? It covers information for individual/team fundraisers who collect donations on behalf of Give Lively member nonprofits.
Is this article for you? It addresses donating through Charity Navigator’s Giving Basket.
Is this article for you? It addresses donating through Charity Navigator’s Giving Basket.
Is this article for you? It covers information for nonprofits learning about Give Lively.
How do I delete a saved payment method?
In keeping with our commitment to privacy and security, and as described in our Privacy Policy, neither Give Lively nor our nonprofit members have access to any donor payment information, including saved payment methods.
That said, you are able to delete any saved payment method in the User Portal, as long as it is not attached to a current recurring payment.
- Log in to the User Portal.
- Select "Payment methods" in the left-hand navigation.
- Click the red “Delete” button to the right of the payment method in question. If you do not see a “Delete” button, the payment method is attached to a current recurring payment. (You will first need to cancel the recurring payment or change the payment method for it in order to cancel the payment method attached to the current recurring payment.)
- Confirm your choice on the subsequent screen.
You may also wish to add a new payment method for future payments or change the payment method for a recurring donation.
If you need additional assistance, reach out directly to the nonprofit to which you are donating.
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