RESULTS ARE IN!
This video features:
- David DeParolesa, CEO of Give Lively
- Jared Isaacson, Founder and CEO of Shift4
Video Transcript
[The voices of the two speakers continue nonstop, even when the video shows people using technology and engaged in nonprofit work.]
David DeParolesa: Nonprofits are on the frontlines of the world's most pressing social needs. YOU donate to great causes with the hope that every dollar you give arrives at its destination quickly and efficiently.
What you don't know is that behind the scenes, many nonprofits are forced to use tech that charges ridiculous fees. These platforms can also be cumbersome and hard to use, causing nonprofits to lose valuable time that could be better spent on their work.
Jared Isaacson: Nonprofits are responsible for some of the greatest innovation that’s happening in the world. But their doors are closed to way too many donors. Hundreds of millions of people are using technologies like crypto or Apple Pay. And if charities aren’t equipped to meet these donors where they are, then they risk being left behind during the greatest wealth transfer in human history.
David: By pairing Give Lively's powerful, practical and free fundraising technology with Shift4's industry-leading nonprofit payment processing, we can accelerate social good on a massive scale.
Jared: This is about empowering nonprofits and lowering their fees to make sure more of what you give will actually get into the hands of the causes you care about most.
David: It's about simplifying the lives of those who dedicate themselves to nonprofit work, allowing them to spend less time navigating complexities and more time making a difference.
GivingTuesday 2023 was a record-breaker! Check out all our GivingTuesday 2023 numbers, from how much money nonprofits saved using our free platform to details about average donation sizes and insights about the speed, responsiveness and stability of our support team and website. This was what nonprofits achieved in one important day of giving. Now imagine how powerful these numbers are all year round!
On this day of global giving, we saw...
$7.86 million
raised through our tech
$353,000 saved
by nonprofits on fundraising tech (versus similar volume on Classy)
$0 paid to Give Lively
for the use of our platform
We believe in helping nonprofits satisfy their missions without sacrificing their means. We do not charge nonprofits for use of our fundraising platform — no setup fees, no platform fees, no membership or subscription fees, no annual or monthly fees, no hidden Give Lively fees.
Every year, this saves the nonprofit community millions of dollars in donated money that might otherwise have been spent on digital fundraising software, a sizable charitable gift to the nonprofit community which can redirect the money toward essential operations and services.
A burst of generosity
7,674
nonprofits received donations
50,015
donation processed across all 50 U.S. states
$100,000
the largest single donation (there were 2!)
$175
overall average donation amount
$183
average one-time donation amount
$49
average monthly donation amount
Donations by Give Lively products
Campaign Pages
Widgets
Peer-Based Fundraising
Text-to-Donate
Event Ticketing
Outstanding customer support
5 stars
average customer satisfaction score for email support
18 minutes
average email response time by support team
3 minutes 49 seconds
median chat response time by support team
40%
of chats quickly resolved by new AI Bot before support team involvement
Excellent platform speed and stability
100% availability
no service interruptions
2,598
highest number of donations processed in one hour
0.5 seconds
average fundraising page load speed
3.73 seconds
average donation time (from "Donate" to confirmation page) on new forms*
* Throughout 2023, we have been rolling out a new payment form, built to work with our upgraded system. In development since 2021 and comprehensively beta tested, this new system allows us to operate more efficiently behind the scenes, takes into account numerous nonprofit-requested features and promises terrific flexibility, ensuring nonprofits and donors benefit from a state-of-the-art fundraising platform for years to come. The new payment form will become standard for all Give Lively-powered fundraising pages in mid-2024.
Multiple donation payment methods
Digital wallet breakdown
Whether your nonprofit raises $100 or $100,000 on GivingTuesday or throughout a year, you are our inspiration. Congratulations on making a positive difference in the lives of those who count on you. We’re honored to amplify your impact, guided by a shared commitment to progressive values.