Change the default donation frequency
This article contains instructions for nonprofit organizations about how to change the default donation frequency — either "Monthly" or "One-Time. “ This can be easily accomplished at any time on your primary fundraising page and any of your fundraising Campaign Pages. For donors: please see "Before You Get Started" (directly below).
Before you get started
Video Overview
Walkthrough
Before you get started
Video Overview
Walkthrough
Before you get started
Video Overview
Walkthrough
Before You Get Started
- For nonprofits: Have you set up a Core Profile (it's a critical first step) and taken the time to create a Campaign Page?
- For donors: This article is not for you. Please go to: How I change a recurring contribution to a one-time contribution?
Video Overview
Walkthrough
It's easy to change the default donation frequency on your primary fundraising page or any of your fundraising Campaign Pages. Keep in mind that Peer-to-Peer Fundraising pages associated with your Core Profile or a Campaign Page inherit the setting you choose.
If you would like a notification for every donation your nonprofit receives, you can set this up in Stripe in three easy steps.
For Core Profiles
- Log in to the Nonprofit Admin Portal.
- Under "Edit Your Nonprofit's Core Profile," click the "Basic Information" button.
- Scroll down to "Set the Default Frequency" and change the selection from "Monthly" to "One-Time" or vice versa.
- You can follow the same process to change your page back at any point.
For Campaign Pages
- Log in to the Nonprofit Admin Portal and click the “Campaign Pages” link in the left-hand navigation bar.
- Select the Campaign Page on which you would like to change the default donation frequency. Be sure to look within the “Active” tab of current Campaign Pages. If needed, use the search tool to pull up results only within that tab. Search results will include the desired term, whether it is all or part of a word or phrase in the campaign name or slug.
- Click the “Manage” button to the right of the Campaign Page link.
- In the "Edit Campaign Page" section, click the "Campaign Name, Description, and Goal" link.
- Scroll down to "Set the Default Frequency" and change it from "Monthly" to "One-Time" or vice versa.
- You can follow the same process to change your page back at any point.
A note about payment forms
We have officially transitioned only to our second-generation payment form on Core Profiles, Campaign Pages and Peer-to-Peer Fundraising Pages. Our Event Ticketing and Team Fundraising pages still use our first-generation payment form for now.
With this shift, donors see several new features, including the ability to make optional tips to Give Lively to further extend the reach and capacity of our free products and services for nonprofits.
